Return and Refund Policy

Thank you for choosing to purchase from Kidz Land. We are dedicated to providing you with top-quality products and exceptional after-sales service. Should you encounter any issues with your purchase, we’re here to help.

Returns Policy:

Please inspect your product in the presence of the delivery person upon receipt. If you discover any inconsistencies or defects, please contact us at 01877-584892.

Conditions for Returns:

• If the product has expired or is damaged.
• If the product does not match its appearance as shown on the website or Facebook page.
• If the product’s quality does not meet the standards as described.
• If there is any issue with the delivery.
• If the product’s weight does not match the specified amount.
• If an incorrect product has been provided.

Refund Policy:

For the first time in Bangladesh, we offer a unique opportunity for you to test our products. If you are not satisfied, you can request a refund within 10 days from the date of delivery. If a portion of the product has been consumed, you will be charged for the consumed quantity. For inquiries, please contact us at  01877-584892.

Conditions for Refund:

• Refunds will be initiated within 3 days of receiving the returned product.
• Products must be properly packed when requesting a refund.
• The return shipping cost will be deducted from the total refund amount.

Implementing a clear return and refund policy is vital for ensuring customer satisfaction and trust. Should you have any questions or concerns, please do not hesitate to contact us.

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